Privacy Policy

Last Updated: [Date]

1. Introduction

Drogheda Tattoo and Art Festival ("we," "our," or "us") operates https://droghedatattooandartfestival.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase tickets or merchandise.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information

When you purchase tickets or merchandise, we collect:

  • Name

  • Email address

  • Billing/shipping address

  • Payment information (processed securely through our payment provider)

  • Phone number (if required for order notifications)

  • Order history and transaction details

Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referring website addresses

  • Cookies and tracking technologies (see Section 7)

3. How We Use Your Information

We use collected information to:

  • Process and fulfill your orders

  • Send order confirmations and updates

  • Communicate about festival events and promotions (with your consent)

  • Improve our website and services

  • Detect and prevent fraud

  • Comply with legal obligations

  • Maintain records for accounting purposes

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

  • Contractual necessity: To fulfill your purchase orders

  • Legitimate interests: For fraud prevention, website improvement, and business operations

  • Consent: For marketing communications (you may opt out at any time)

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Payment processors (to complete transactions)

  • Shipping carriers (for merchandise delivery)

  • Service providers (hosting, analytics, customer support)

  • Legal authorities (when required by law)

  • Festival partners (only with your explicit consent)

All third parties are contractually obligated to protect your data.

6. Data Retention

We retain your personal information:

  • Order records: 6 years (legal requirement for tax/accounting)

  • Marketing contacts: Until you unsubscribe

  • Website analytics: As permitted by applicable law

7. Cookies and Tracking

Our website uses cookies to:

  • Remember your preferences

  • Analyse website traffic

  • Improve user experience

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

8. International Data Transfers

Your data may be transferred to countries outside the EU/EEA. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

9. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at: [insert contact email]

10. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.

11. Data Security

We implement reasonable security measures including:

  • SSL/TLS encryption for data transmission

  • Secure payment processing (PCI-DSS compliant)

  • Limited access to personal data

  • Regular security assessments

However, no method of transmission over the internet is 100% secure.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies independently.

13. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will indicate a revised "Last Updated" date. Continued use of the website constitutes acceptance of changes.

14. Contact Us

For questions about this Privacy Policy or your data:

Drogheda Tattoo and Art Festival Email: info@droghedatattooandartfestival.com